Value-creating conversations start here
Turn ordinary conversations into extraordinary and value-driven exchanges, and ensure that every interaction, whether with artificial agents or humans, is productive and memorable.
CAPTURI IS A TRUSTED PARTNER IN OUR CUSTOMERS' JOURNEY TOWARDS MORE AI BASED CUSTOMER SERVICE OPERATIONS
Create extraordinary customer experiences
Insights
Insights
Assistant
Assistant
AI AGENTS
AI AGENTS
Get to know your customers
Discover what happens in your customer center and get automated insights to improve customer satisfaction, reduce average handling time, increase win-back and sales strategies, and automate tedious tasks.
Increase customer satisfaction
Reduce conversation length
Improve first call resolution
Increase retention and win-back
Automate interaction tagging, root causes, and summaries
Automate customer satisfaction scores
Get to know your customers
Discover what happens in your customer center and get automated insights to improve customer satisfaction, reduce average handling time, increase win-back and sales strategies, and automate tedious tasks.
Increase customer satisfaction
Reduce conversation length
Improve first call resolution
Increase retention and win-back
Automate interaction tagging, root causes, and summaries
Automate customer satisfaction scores
Get to know your customers
Discover what happens in your customer center and get automated insights to improve customer satisfaction, reduce average handling time, increase win-back and sales strategies, and automate tedious tasks.
Increase customer satisfaction
Reduce conversation length
Improve first call resolution
Increase retention and win-back
Automate interaction tagging, root causes, and summaries
Automate customer satisfaction scores
Reduction in conversation length
Helping your agents to do their best job possible by providing your agents with automated real time knowledge.
Automatic generation of knowledge articles
Dynamic suggestion for new knowledge articles
Easy searchable knowledge database
AI
Reduction in conversation length
Helping your agents to do their best job possible by providing your agents with automated real time knowledge.
Automatic generation of knowledge articles
Dynamic suggestion for new knowledge articles
Easy searchable knowledge database
Reduction in conversation length
Helping your agents to do their best job possible by providing your agents with automated real time knowledge.
Automatic generation of knowledge articles
Dynamic suggestion for new knowledge articles
Easy searchable knowledge database
Phone and text conversations managed with AI
Direct customers into the right queue and answer some of your most trivial questions automatically and instantly.
Identify questions to be answered by AI vs. humans
Intelligence routing to queue and agents
Handle simple questions with AI
Free up agents' time for more value-creating customer conversations
AI
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Phone and text conversations managed with AI
Direct customers into the right queue and answer some of your most trivial questions automatically and instantly.
Identify questions to be answered by AI vs. humans
Intelligence routing to queue and agents
Handle simple questions with AI
Free up agents' time for more value-creating customer conversations
Phone and text conversations managed with AI
Direct customers into the right queue and answer some of your most trivial questions automatically and instantly.
Identify questions to be answered by AI vs. humans
Intelligence routing to queue and agents
Handle simple questions with AI
Free up agents' time for more value-creating customer conversations
Results that speak for themselves
See how Our customers use conversational ai
Start the conversation here
Start the conversation here
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Capturi A/S – a Puzzel company | Ankersgade 12e, 1. tv., 8000 Aarhus | +45 70 90 88 00 | Org. nr: 41183527
CapSwe AB – a Puzzel company | Gustavslundsvägen 145. S-167 51 Bromma | +46 (0)8 4000 4000 | Org. nr: 559400-3559
Follow us here
Capturi A/S – a Puzzel company | Ankersgade 12e, 1. tv., 8000 Aarhus | +45 70 90 88 00 | Org. nr: 41183527
CapSwe AB – a Puzzel company | Gustavslundsvägen 145. S-167 51 Bromma | +46 (0)8 4000 4000 | Org. nr: 559400-3559
Follow us here
Capturi A/S – a Puzzel company | Ankersgade 12e, 1. tv., 8000 Aarhus | +45 70 90 88 00 | Org. nr: 41183527
CapSwe AB – a Puzzel company | Gustavslundsvägen 145. S-167 51 Bromma | +46 (0)8 4000 4000 | Org. nr: 559400-3559