As set out in our standard data processing agreement, Capturi uses certain sub-processors to provide our services under the subscription agreement.
In addition to ensuring our own compliant processing of personal data, we also ensure that our sub-processors abide to the same standards.
Capturi therefore only uses leading service providers as it sub-processors, and below is a list of all the sub-processors Capturi uses to deliver its service, including a description of the respective processing activities and links to the processing agreements between Capturi and each of the sub-processors.
Netic
Name: Netic A/S (“Netic”)
Corporate ID: 26762642
Address: Alfred Nobels Vej 25, 9220 Aalborg Øst, Denmark
Description of processing: Netic is used for hosting the solution, including storage and processing of data, database and platform operations, and logging - and thus all data in the platform, including customers' personal data, is processed by Netic as a sub-processor.
Data is stored encrypted within the EU / EEA without transfer to third countries or international organizations.
(available in Danish only).
Hetzner
Name: Hetzner Online GmbH
Corporate ID: Registration Court Ansbach, HRB 6089
VAT ID No. DE 812871812
Address: Industriestr. 25 – 91710 Gunzenhausen – Germany
Description of processing: Hetzner is used to process data from parts of the solution, including customers' personal data. The data is processed by Hetzner as a sub-processor.
Data is stored encrypted within the EU / EEA without transfer to third countries or international organizations.
Flowmailer
Microsoft (optional)
Name: Microsoft Corporation (”Microsoft” as service delivery entity)
Corporate ID: Microsoft Danmark CVR-nr.: 13612870
Address: Kanalvej 7 2800 Kongens Lyngby (invoicing entity)
Description of processing: If the data controller has chosen to enable the "AI summary" function in the Solution, Microsoft's LLM models are used to summarise the conversation. Microsoft will thus process the personal data contained in the conversation. Sweden has been selected as the data location.
Any possible transfer of data to the United States will be covered by the EU US Data Privacy Framework, where Microsoft is admitted.
In addition, Microsoft's processing of data and transfers of data is governed by their Standard Contractual Clauses (November 2023).
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