Discover what happens in your customer center and get automated insights into improving customer satisfaction, reducing average handling time, increasing win-back and sales, and automating tedious tasks.
Improve your team's performance with conversational AI
Capturi is your shortcut to quickly analyzing how you can improve your customer conversations. This way, you get an automatic overview of what works in your department.
Streamline your call handling with real-time AI
With Capturi's AI technology, you get concrete insights into the reasons for repeat calls, longer calls, and knowledge gaps. This frees up valuable time that you can use to build even better relationships with your customers.
Automate workflows
Using AI, Capturi automates tedious tasks and provides access to email templates, key topics, and optimal coaching techniques.
Retain more customers
Capturi helps you increase customer loyalty. You can easily identify reasons for churn, understand customer needs, and use data to improve your winback strategies.
Today we have analyzed
0
words for our customers.
Results that speak for themselves
More than 200 brands use Capturi's conversational AI to create measurable results that help their teams improve customer experiences, conversation quality, and customer retention.
Read more about what results Scandinavian customer centers have achieved using AI and Capturi.
Follow us here
Capturi A/S | Ankersgade 12e, 1. tv., 8000 Aarhus | +45 89 88 23 85 | Org. nr: 41183527
CapSwe AB | c/o IOFFICE, Olof Palmes Gata 11 | 111 37 Stockholm | Org. nr: 559400-3559